Warranty Information

PRODUCT TYPE WARRANTY PERIOD
Wall Mounted Split Systems - Single Head, Fixed Speed 5 Years Labour, Parts & Compressor
Wall Mounted Split Systems - Single Head, Inverter  5 Years Labour, Parts & Compressor
Console - Single Head, Inverter 5 Years Labour, Parts & Compressor
Multi Head Split Systems - All MXZ- type 5 Years Labour, Parts & Compressor
Ducted Systems - Mr Slim, Inverter 5 Years Labour, Parts & Compressor
Cassette - Mr Slim, Inverter 5 Years Labour, Parts & Compressor
Under Ceiling - Mr Slim, Inverter 5 Years Labour, Parts & Compressor
Wall Mounted - Mr Slim, Inverter 5 Years Labour, Parts & Compressor
Large Ducted, Residential Applications (PEA-RP170-250) 5 Years Labour, Parts & Compressor
Large Ducted, Commercial Applications (PEA-RP170-250) 2 Years Labour, Parts & Compressor
Air Curtains 3 Years Labour, Parts
Air Conducting Fans 3 Years Labour, Parts
Lossnay 1 Year Labour, Parts
Jet Towel Slim Series 1 Year Labour, 3 Years Parts
City Multi (VRF), Residential Applications* 5 Years Labour, Parts & Compressor
City Multi (VRF), Commercial Applications 1 Year Labour, 2 Years Parts & Compressor

 

*City Multi (VRF), RESIDENTIAL APPLICATIONS

Please note our standard warranty for residential City Multi projects is 5 years on parts and labour.

This applies for projects where the residential property owner owns a City Multi System.

In multiple apartment projects where tenants or residential owners share a VRF system, ie. One condenser is shared by many tenants, the 5 year parts and labour warranty DOES NOT APPLY.

A standard commercial warranty of 1 year labour and 2 years on parts applies in this instance.

 

NOTE:

All server / communication room applications will be treated as commercial applications and subject to a 1 year parts and 1 year labour warranty. Set point MUST BE no lower than 24°C.

Warranty Cards: